And once again the program loads up but I'm unable to add any video media to the project without that same error popping up. Please make sure it has been entered correctly or contact Magix customer support" error again. I load it up again, apply the activation code, it tells me the product was successfully activated, and then as it's loading up I get the "Activation Code is incorrect. It works, with the slot opening up as shown on the magix website. I even tried deactivating the Vegas through the help menu in the program. Please make sure it has been entered correctly or contact Magix customer support" even though I've already activated and loaded up the program. But any time I try to do anything, like add video media to render, I once again get the message "Activation Code is incorrect. Like I can load the program up and everything. And when I first activated the product, my computer shows up as having filled that slot. The second product slot was open to begin with. I'm not having any issues with deactivating the product. Please make sure it has been entered correctly or contact Magix customer support" literally is the error "code". If both activation slots are active, de-activate one of them to free that slot up for your new install. You might want to check My Products on your MAGIX My Account and check the number of activations that are current. Vegas Pro can be installed on 2 computers at the same time (but not the 365 version which is limited to one install only). Please note also this FAQ section 9 (for general advice regarding deactivation options).Īs the error code wasn't mentioned in your post, please go to the VEGAS Help Centre: and locate the error code that applies and follow the suggestion/s given there. Vegas/VEGAS ownership/version releases (see also the changelog here) Movie Studio 18 support (all Movie Studio versions later than #17) Transfer of license (see to the end of that thread) How do I search the forum (some tips) also here Purchasing details VEGAS 365 subscriptions and Full detailsĪny questions about an Online Shop order or consultation contact ( /int/ ) Revoke order / return / Right of Withdrawal (outdated) Online Live Chat Pre-sales and registration help VEGAS Movie Studio - Try before you buy! (applies to VEGAS Pro as well) VEGAS Pro FAQs and TROUBLESHOOTING GUIDES Vegas Creative Software in Madison WI US: CST (UTC -6h) from until My Time Zone (FI) EET (UTC +2h) from (DST end) until (DST start) I don't work for VEGAS Creative Software. Nothing has solved the issue so far and I'm unable to use to the product.Ī volunteer forum moderator as of. I also updated my video drivers to the latest in case that was an issue. I tried a couple of recommended solutions, including unregistering and reinstalling, with anti-virus turned off as I enter the serial number, but the exact same event occurs with it registering my computer but at the same time trying to tell me I entered the wrong code. I'm not sure what's causing this issue because on the website my computer is listed among the registered devices. Please make sure it has been entered correctly or contact the MAGIX customer service." Despite this, the program loads up, but whenever I try to add media to edit, I get the same error code. However, as the program is loading up, then it gives me an error code saying "The activation code is incorrect. When it came time to enter the product serial number and email, I entered the correct information.Then a prompt came up telling me to install the launcher, I press yes, it runs for a second, then gave me the window telling me the product had been registered. Used the correct download file, installed everything properly. So I registered Vegas Pro 18 Edit on a second computer.
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